Around the clock protection with our

24 hour Emergency Response service

Providing a quality Repairs

and Restoration Service

All your specialist reporting

needs in the one place

We keep your claim progressing.

Pay your Insurance Excess today

After Hours
& Emergency Response

AIR has a dedicated Storm Event and Catastrophe team available 24/7 to ensure rapid make safe availability in the case of an event...

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& Restoration

AIR has qualified and licenced trades that provides repairs to both domestic and commercial properties...

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Specialist Reports
& Assessment

At AIR we have had many years of experience in providing Specialist Reports and Assessment for a wide array of insurance clients...

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Our Process


Repairs Process

AIR operates a team of Building Repair Coordinators (BRCs), who run a specific job from start to finish. The BRCs work closely with the construction team and subcontractors...

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Specialist Reports and Assessments

Australian Insurance Repairs have a team of dedicated, qualified and highly skilled professionals that can provide detailed Scope of Work reports, quotes/estimates and...

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Quoting Process

Our quoting process ensures smooth determination of cause of damage, action required to restore the property to the previous state, and the costings involved in this.

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Pay Excess

Generally most insurance policies have an excess and in most cases, the Insurance Company will request the insured to pay the excess directly to the authorised builder.

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Repairs are undertaken by our experienced team of professional trades, skilled supervisors and coordinated by our experienced and capable Building Repair Co-ordinators.

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At AIR we pride ourselves on quality and to ensure our high standards are being consistently met our professional trade’s people ask the insureds to sign a completion certificate at...

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Our Partners

Our Portfolio

With a portfolio of thousands of makesafes, repairs and rebuilds since 2003, AIR are experienced in all-quantum claims, from the replacement of one gate hinge right through to the total rebuild and refurbishment of a fire damaged house. Each claim is given the same care and attention, no matter the quantum, and our clients grow to expect our usual practice in 'going the extra mile'!

Contact Us


07 5549 2233


58 Kingston Dr,
Helensvale QLD 4212


Monday - Friday
8am - 5pm

Emergency Contact Details

0448 990 327
(After Hours 5pm – 8am only)

Want to work with us?


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Out of [Storm] Season

So, our climate seems to be a bit confused this year.  We had little […]

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